Download the App
Download the app from either The App Store or Google Play by searching for “Ace Races”. And download to your device.
Log in with your order email
Use the email address that you signed up to the challenge with to login to the app. There is no need to create an account.
No code needed
Your account is automatically created within the app and your challenge should appear once you have logged in.
Start a workout
Start exercising any way you choose - walking, cycling, running, swimming and all other distance based exercises are accepted.
Log your distance
Log the distance you have completed within the app. We also connect to Strava and Apple Health so you can easily submit a workout.
Submit your results
Once you have completed and logged all your workouts you can press submit within the app and your results will be verified and your rewards will be dispatched!
Download the app
Welcome to your Virtual Challenge!
You are one step closer to reaching your fitness goals! For those of you who are new here, we have covered the basics of how to get started with our virtual races and long distance challenges below.
1) Download the app!
Simply search for “Ace Races” in the App Store orGoogle Play Store. Once you have downloaded the app, sign in with the email address you signed up to the challenge with.
Don’t want to use the app? We also have our traditional method for those who do not wish to use the app - simply upload your results to our submissions form attaching any photo evidence.
2) Start Exercising!
Complete the distance in one go or as many stages as you need to based on your own fitness levels. You can use as many or as little methods to complete the distance in as you wish. For example you could run part of the challenge and cycle or swim the remaining. You could even complete the entire distance on a rowing machine or by horse riding the distance! Be as creative in your exercise choice as you wish.
3) Log your results!
Log your distance within the app to make your way through our journey map until you complete the entire course.
4) Submit your results!
Once you have completed the entire distance, please press submit within the app.
5) Wait patiently with a brew!
Results will be verified within 7 working days. Once they are verified, we will dispatch your medal within a further 7 working days or from the date specified on the race entry page. We work on a 14 working day turn around due to the volume received.
Majority of the time, we try our very best to verify and ship your rewards within a week but on occasions, where demand is higher, please allow for up to 14 working days. If you have been waiting longer than 2 weeks for a shipment email, we do welcome you to email us info@ace-races.co.uk as there may have been an issue with the submission.
Good luck! From all the team at Ace Races 👏