Please submit your results via our website form after you have read the instructions for the information required within the form:

Email Address

Please use the email address in which you signed up for the challenge with. This is particularly important as this will result in your entry not being verified against your account.

Order Number

Please have the order number from your confirmation email to hand as this is required on the form. Please ensure this is input correctly or your results will not be attached to your account. You can find your 'order number' or 'race number' on the bottom of the confirmation email above the shipping address details. This is a 4 or 5 digit number. It is very important that you include your number and that it is correct or this could result in evidence submissions not being allocated to your account. If you didn't receive the confirmation email, please email us info@ace-races.co.uk

Uploading Photo Evidence

The maximum number of files that can be uploaded is 5. If you have more than 5 please create a collage of these files to ensure the total does not exceed the limit. Alternatively you can insert all your images into a document and upload the document.

We accept a summary of results between a period of time which would result in one singular screenshot.

We also accept written evidence logs if you are completing multiple workouts.

We also accept a URL link to your workouts / Strava profile and such like.

Uploading URL Link as Evidence

If you prefer to send a URL Share link to your workouts from your app, please copy and paste this URL into the field within the form. No other evidence will be required If you prefer to share your link.

More than one Medal against one Race number / Order Number

If you have multiple medals on one order, you will be sent all medals on this order number as shipping purchased is for one package. If you prefer to have separate medals sent on completion of each individual challenge we recommend purchasing them separately so you have a unique race/order numbers for each challenge.

Issues with submissions

If you are experiencing issues when submitting your results simply get in touch info@ace-races.co.uk we will be happy to help.

How long until the reward is sent?

You will recieve a confirmation email after your submission that indicates we have received the evidence.

You will then receive another email within 7 working days to confirm your reward has been shipped. If you have not received notification that your reward is shipped within this timeframe please contact us as this indicates there may be an issue with your submission.